Please send a resume should you be interested in the following
Application Support Specialist position located in Richmond, VA.
This is a Full Time/Direct Hire position. If you’re not
interested, please pass it along to your colleagues as we do pay
referral fees.
Job Title: Application Support Specialist
Location: Richmond, VA
Job Type: Full Time/Direct Hire
Salary: Dependent on Experience
Work Schedule: Onsite
Job Description:
As an Application Support Specialist, you will perform tasks
related to the firm’s Applications & Network on a daily basis.
These tasks will include maintaining, troubleshooting, and
documenting the Network, applications maintenance and related
systems, as well as ensuring prompt support for our users.
General Responsibilities include, but are not limited to:
* Develop and help maintain the firm’s intranet webpage and
custom web applications utilizing HTML, PHP and other programming
languages
* Develop and use SQL queries for detailed reporting and
knowledge transfer (ex. Elite/3E, viDesktop, iManage, etc.)
* Utilize knowledge of common business programs such as Windows
10, MS Office Suite, browsers, as well as Apple and Android
devices.
* Ensure successful ongoing operation of supported applications
and systems
* Recognize patterns in reported incidents, diagnose underlying
root cases and devise timely and effective workarounds as
necessary
* Participate in the planning, implementation and testing phases
of application and database installations and upgrades
* Develop and manage working relationships with Vendors and act
as primary liaison between them and the team
* Adhere to established departmental procedures and standards
* Support applications and users during off hours when required
Job Requirements:
* Bachelor’s Degree in computer science, information systems or
other related field preferred
* Extensive knowledge of Microsoft SharePoint and Office 365
* Extensive development knowledge of modern HTML and PHP required
* Familiarity with development of modern CSS, JavaScript, jQuery,
Bootstrap, MySQL, SQL and other relevant web design programming
languages preferred
* Experience with Microsoft operating systems and Microsoft
Office product suite
* Experience with VMware, Azure AD and Citrix preferred
* Strong background with server and client technologies
* Ability to demonstrate familiarity with SAN and computer
networks. Knowledge of 1st level hardware experience is required.
* Previous experience working in a legal or professional services
firm preferred
* Knowledge and experience working with business operations
preferred
* Additional training or certification in other software packages
desired
* Must be available to work during off-hours and provide on-call
support (Rotating Schedule)
* Must be able to lift 75 lbs
