Client Account Manager – 3647565

Job Title: Billing Lead/Client Account Manager

Location: Seattle, WA 98101

Salary/Payrate: $130K-$160K annually and AWESOME benefits!!!

Work Environment: Hybrid (2 days WFH)

Term: Permanent

Bachelor’s degree required: No

Referral Fee: AMS will pay $500 should the person you refer gets
hired

Job Description:

Job Title: Billing Lead/Client Account Manager (legal billing and
e-billing experience required)

Job Type: Full Time – Hybrid Schedule (3 Days Onsite)

Please send your resume in Word format if you are interested in a
Billing Lead/Client Account Manager opening located in New York,
New York 98101. Salary in the $130K-$160K range and AMAZING
benefits. If you are not interested in this position, please pass
onto colleagues/associates as we do offer referral fees should
they be hired.

As a Client Account Manager, you will oversee the daily
operations of a team of Client Account Specialists while serving
as a trusted business partner to attorneys and firm leadership.
You’ll play an integral role in ensuring the accuracy,
efficiency, and compliance of the Firm’s billing processes while
building strong relationships across the organization.

Responsibilities:

· Lead, coach, and develop a team of Client Account
Specialists, providing training, mentoring, and day-to-day
support.

· Partner closely with attorneys and business
professionals to manage client billing, collections, and account
management activities.

· Oversee the preparation, review, and timely distribution
of client invoices, ensuring accuracy and compliance with Firm
policies and client billing guidelines.

· Manage month-end billing activities, monitor work in
progress, and ensure deadlines are consistently met.

· Collaborate with attorneys to resolve billing inquiries,
implement special billing arrangements, and address complex
client requirements.

· Work closely with the eBilling team, Rate Analysts, and
other Finance & Accounting professionals to support electronic
billing, rate management, and client account maintenance.

· Analyze billing activity, prepare management reports,
identify trends, and recommend process improvements that enhance
efficiency and client service.

· Review client accounts to ensure matters are
appropriately maintained, transferred, or closed when necessary.

· Foster strong relationships with attorneys through
regular in-person collaboration in the Seattle office, serving as
a responsive and trusted resource.

· Participate in departmental initiatives and projects
that support operational excellence and continuous improvement.

Qualifications:

· Bachelor’s degree in Accounting, Finance, Business, or
equivalent professional experience.

· Five or more years of progressive experience in billing,
client accounting, collections, or financial operations,
preferably within a law firm or professional services
environment.

· Previous supervisory or team leadership experience with
a demonstrated ability to coach, develop, and motivate others.

· Experience working with financial management systems;
knowledge of Aderant (Classic, Expert, and BillBlast) is
preferred.

· Strong analytical, organizational, and problem-solving
skills with exceptional attention to detail.

· Excellent interpersonal and communication skills with
the ability to build productive relationships across all levels
of the organization.

· Proven ability to manage multiple priorities, meet
deadlines, and perform effectively in a fast-paced environment.

· Sound judgment, professionalism, and the ability to
handle confidential and sensitive information with discretion.

· Commitment to delivering exceptional internal and
external client service while driving continuous process
improvement.