Lead Billing Coordinator- 3561956

Job Title: Lead Billing Coordinator

Location: Austin, TX 78701

Salary/Payrate: $120K-$150K annually and AWESOME benefits!!!

Work Environment: Hybrid (2 days WFH)

Term: Permanent

Bachelor’s degree required: Preferred

Referral Fee: AMS will pay $500 should the person you refer gets
hired

Job Description:

Please send your resume in Word format if you are interested in a
Lead Billing Coordinator opening located in Austin, TX 78701.
Salary in the $120K-$150K range depending on experience + AMAZING
benefits. If you are not interested in this position, please pass
onto colleagues/associates as we do offer referral fees should
they be hired.

RESPONSIBILITIES:

* Be the Subject Matter Expert in providing dedicated legal
billing to Corporate Practice Group Partners in the Austin
office.
* Review data for accuracy prior to submitting it; gather and
submit domestic and international accrual information based on
client requirements.
* Research and resolve electronic billing rejections.
* Research client billing data and provide detailed analysis to
attorneys and support staff.
* Track and resolve tickets assigned by the Accounting Service
Desk on a daily basis.
* Work across multiple teams of support specialists within both
Legal Support Services and Accounting teams to provide effective,
streamlined billing and client account services to attorneys of
the firm.
* Responsible for analyzing and prioritizing responsibilities to
ensure maximum contribution to the larger billing organization,
which includes process and gap analysis to be incorporated into
customized training and mentoring to other staff members on all
billing procedures.
* Maintain an accurate description of all client billing
requirements, which may also include guidelines established by
the client’s general counsel. Update and track changes to the
requirements as necessary.
* Interact with billing department stakeholders to understand
business problems and define solution requirements.
* Analyze legal billing process and supporting systems, and
develop business cases, build metrics, and perform reporting.
Document and communicate functional and system requirements and
build process-flow diagrams. Also, continually review internal
processes for opportunities to improve efficiency.
* Apply best practices for effective communication and problem
solving, create standardized department reports, analyze data and
document areas requiring improvement.
* Support projects and reporting efforts and liaise with project
participants and follow up routinely to ensure effective
communication and completion of tasks.
* Interface with IT and various departments to support the
execution of cross-functional project requirements and perform
system testing and requirements validation.
* For US clients: support the full billing cycle to reviewing and
editing proformas, seeking requisite approvals for deferrals,
write-offs, and time transfers. Field billing inquiries from
adjacent support groups and attorneys. Create and maintain
complex monthly reporting.
* For global clients: coordinate and lead global client unified
billing, which includes reviewing data for accuracy prior to
submission, managing global client account assignments and
performing all full cycle billing functions associated with both
the firm’s and the client’s billing requirements. Create and
maintain complex monthly reporting. Liaise with international
attorneys and/or finance counterparts to obtain accurate accrual
and forecasting information for monthly client reporting.
Follow-up frequently with international counterparts to ensure
that engaged locations stay within budget and issue invoices
timely. Troubleshoot issues with finance counterparts as needed.
Track and resolve tickets assigned by the Accounting Service Desk
on a daily basis. Generate global client LEDES files for
electronic billing based on client requirements.
* Develop training programs to ensure consistent billing
processes across the team and provide training to attorneys and
staff as needed.
* Finalize invoices and submit them directly to the client (per
policy) or provide them to attorneys for transmission to the
client (per approved exceptions to policy), also, includes other
billing information as needed.
* Serve as a point of escalation and Quality Analyst to support
and coach more junior Specialists; provide support, guidance,
mentoring, and training to staff as needed.
* Provide temporary managerial support in the absence of
designated regional manager.
* Provide temporary functional supplemental senior-level billing
resources during absences, unplanned vacancies and/or during
periods of increased work content within a designated regional
territory.

QUALIFICATIONS:

* 5+ years of senior-level legal billing experience managing high
volume billing portfolio in a fast-paced customer environment,
customer service and business analysis.
* Bachelor’s Degree in Business Administration, Accounting,
Finance, or related field preferred
* Advanced on-the-job experience as a senior-level Legal Biller
with a major law firm utilizing Aderant and Bill Blast billing
applications.
* Excellent communication (verbal and written) and interpersonal
skills are required to interact with various colleagues and
business stakeholders.
* Expert level of knowledge and experience with direct billing or
client accounts (to include domestic, global, and e-Billing) for
a law firm.
* Strong knowledge of the Aderant Legal Billing accounting
system.
* Proficient in e-billing applications such as e-Hub or Bill
Blast.
* Team-oriented and have the ability to work effectively and
collaboratively in a fast-paced environment.
* Accurate proofreader and have strong attention to detail.
* Ability to troubleshoot and resolve complex problems.
* Ability to work independently and is able to take direction
well.
* Strong analytical skills and attention to detail with ability
to recognize opportunities for efficiency improvements and
coaching other billing employees on industry and process level
optimization.
* Comfortable summarizing and communicating project scope and
execution.
* Strong computer skills, including advanced Microsoft Excel
skills, including in use of Lookup and PivotTable functions.
* Organized and a self-starter with the ability to handle a large
number of projects at one time and meet multiple concurrent
deadlines.
* Ability to prioritize assignments while accepting work
assignments and providing backup billing support to multiple
managers supporting a large base of dynamically (i.e. not
permanently) assigned billing attorneys.