Operations Assistant- 3597995

Job Title: Operations Assistant

Location: Branchville, NJ, 07890

Salary/Payrate: $14-$16/hr + benefits!

Work Environment: On-site

Term: Contract (12 months)

Referral Fee: AMS will pay $500 should the person you refer gets
hired

Key Responsibilities:

Resolve system-related errors promptly and accurately. Manage
emails and shared mailboxes using Microsoft Outlook to ensure
timely responses and task completion. Organize completed work for
designated processes and archive outdated documents in accordance
with retention guidelines. Process returned mail and complete
daily proof of mailing activities. Clear OFAC error messages in
accordance with compliance requirements. Print, send, and upload
policy documents for states that are not supported by automated
systems. Distribute Workers’ Compensation posters and respond to
related email requests. Process and distribute additional
interest insurance policy copies. Support multiple departments by
ensuring timely communication, accurate documentation, and
consistent follow-through on assigned tasks.

Core Operational Skills:

Multitask across systems and workflows while managing multiple
priorities. Execute defined processes for mail handling, policy
processing, and error resolution. Validate data accuracy by
reviewing emails, reports, documents, and policy information for
completeness and correctness. Manage documents by organizing
files, maintaining digital archives, and keeping records current.

Technical Skills:

Navigate multiple insurance systems with efficiency and
confidence. Use Microsoft Outlook to monitor and manage shared
inboxes and prioritize incoming requests. Create, edit, and
format documents using Microsoft Word. Develop basic
presentations and visual materials using Microsoft PowerPoint.
Identify, research, and resolve basic system errors and reporting
issues. Organize and maintain digital files within SharePoint or
similar platforms.

Job Skills:

Apply strong administrative and processing capabilities.
Communicate clearly and professionally through email and written
documentation. Analyze issues effectively and apply sound
problem-solving skills. Perform mail processing and handling
tasks accurately and efficiently. Track assignments and ensure
consistent follow-through to completion. Demonstrate strong
attention to detail, time management, accountability,
adaptability, and commitment to accuracy and consistency.