Senior Legal Biller- 3574572

Job Title: Senior Legal Biller

Location: Palo Alto, CA 94304

Salary/Payrate: $120K – $130K, bonus and AWESOME benefits!!!

Work Environment: 100% REMOTE

Term: Permanent / Fulltime

Bachelor’s degree required: No

Referral Fee: $1,000 – should your referral start with our client

JOB DESCRIPTION

The Client Accounts Administrator, working in collaboration with
and in support of the firm’s strategic initiatives, is expected
to successfully manage the firm’s top-tier billing portfolios
based on defined support models to include high volumes and fees
for institutional, high-profile clients and attorneys. You will
serve as a proxy for regional supervisors as needed and are
considered a subject-matter expert in the field of billing. You
will represent the department by participating in client meetings
and across groups and set and drive agendas impacting billing
practices and processes. You will work with a team of support
specialists within both Legal Support Services and Accounting
teams providing effective, streamlined billing and client
accounting services to attorneys of the firm. You are responsible
for handling the most complex domestic and global billing
clients. The Client Accounts Administer edits, proofreads,
finalizes, and submits invoices to clients on a monthly billing
cycle. You will research client billing data and provide detailed
analysis to attorneys and support staff. As part of the team, you
will provide and ensure a cohesive, full-cycle billing support
solution to billing attorneys with complex domestic and
international billing books. You will provide training and
mentoring to other staff members on all billing procedures.

Location

This remote position must reside in San Francisco, Los Angeles,
Palo Alto, Phoenix, San Diego, Portland or Seattle.

Responsibilities

US Clients:

* Expected to manage complex billing in terms of volumes, global
clients, and electronic billing assignments.
* Performs a variety of duties to support the full billing cycle
to include reviewing and editing prebills, seeking requisite
approvals for deferrals, write-offs and time transfers.
* Fields billing inquiries. Track and resolve tickets assigned by
the Accounting Service Desk on a daily basis. Meets SLA
requirements for response and resolution.
* High level of proficiency in Aderant is a must and Billblast is
a bonus for key electronic billing vendor sites, quality
assurance prior to client invoice finalization, and root-cause
analysis for electronic bill rejection. Pursues root-cause
rejection resolution.
* Maintains an accurate description of all client billing
requirements which may also include guidelines established by the
client’s general counsel. Updates and tracks change to the
requirements as necessary. Able to summarize and communicate with
key stakeholders.
* Responsible for obtaining complex monthly reporting that may
require collaboration with other teams. Reviews data for accuracy
prior to submitting.
* Gathers and submits accrual information based on client
requirements.
* Finalizes invoices and submits directly to the client (per
policy) or provides to attorneys for transmission to the client
(per approved exceptions to policy). Includes other billing
information as needed.
* Submits finalized invoices electronically based on client
requirements.
* Continuously strives to improve client service and
deliverables. Utilizes knowledge of the legal industry to deliver
appropriate solutions to the client.
* Share expertise and knowledge to support team member
development. Effectively engaged with all team members.
* Able to proxy for or with managers when additional team support
is required.
* Drives improvements through collaboration with other
departments.
* Engages appropriate tools and resources provided to effectively
deliver assignments and meet deadlines. Manages time efficiently.
* Other duties as assigned.

Global Clients:

* Coordinates and leads global client unified billing. This
includes managing global client account assignments and
performing all full-cycle billing functions associated with both
the firm’s and the client’s billing requirements.
* Responsible for obtaining complex monthly reporting that may
require collaboration with other teams. Reviews data for accuracy
prior to submitting.
* Liaises directly, or via assigned team support, with
international counterparts to obtain accurate accrual and
forecast information for monthly client reporting.
* Keeps U.S. Billing Timekeeper informed and follows up with
international counterparts as required to ensure that engaged
locations stay within budget and issues invoices timely.
Initiates troubleshooting issues with finance counterparts as
needed.
* Track and resolve tickets assigned by the Accounting Service
Desk on a daily basis.
* Generates global client LEDES files for electronic billing
based on client requirements.